If you are new to SOAR, you may find the step-by-step overview video useful.
SOAR access is facilitated (and restricted) by different user roles which is assigned by system and health board administration teams. Please use the menu items on the left to navigate to user guides for the different user groups.
If you run into any issues not covered in the guidance please contact the SOAR helpdesk. To contact the SOAR helpdesk you can either:
When contacting the SOAR helpdesk:
As a general rule, if you have a previous helpdesk ticket but have a new query:
Responses to an old ticket that has been closed will NOT be processed by the helpdesk system. You will be notified as such and be asked to send a new ticket in.
This page was last updated on: 27/04/2022