There are two possible scenarios where you (the local admin) might get asked to unlock a signed off Form 4:
Both will require the unlocking of Form 4 in the first instance.
However, following the system changes in January 2025, it is strongly recommended that no appraisals before then are unlocked. Due to the GMP changes to the Form 4 layout, all unlocked Form 4s will be reopened in the new GMP domains. If old appraisals from before January 2025 were unlocked, they will open in the new domains and reference the wrong areas and we have no functions to change this back.
if unlocking of Form 4 is definitely required, please follow the below steps.
The system will send an automated email to the appraisee, appraiser and yourselves to confirm the unlock.
The unlocked Form 4 allows the appraiser to make changes as required. However, to enable appraisees to add more documents to the appraisal, there is one more step:
The reason for this is because once a Form 4 has been signed off, the submitted appraisal forms are archived and cannot be changed, so the "resubmit" function is therefore disabled.
That is all you (local admin) need to do. You will not be able to view any documents uploaded to the appraisal - that will remain confidential between appraiser and appraisee (same as submitted forms).
If you are at all unsure about any of the above please liaise with the SOAR helpdesk for assistance.
If you are unable to unlock the Form 4, check the status of the appraisal... you can only unlock a Form 4 if it has been signed off.
This page was last updated on: 08/08/2025