Reflective Template:  Quality Improvement Activity (QIA)

This reflective template has been designed to use with the SOAR Database (Scottish Online Appraisal Resource).  When you have completed this reflection, please upload it to SOAR / Form 3 and submit it to your interview to share with your Appraiser.	3-step guide to completing this form:

1)	Save this form (using “Save As”) to your computer (e.g. My Documents, Desk top), and customise the file name (e.g. QIA Reflection 2012)
2)	Proceed to filling out the form - when finished, Save and Close the document.
3)	Login to SOAR and Upload this file from where you had saved it (from step 1), either to the Documents Library, or directly to Form 3.	

This reflection template form should be used for Domain 2: Safety and Quality.

The boxes will expand automatically as you type into them.
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What supporting information have you provided for your QIA?
Journal Publication	

What strengths or achievements does it demonstrate?
Patient satisfaction and economic benefits to NHS. Also perceived to be “green” in terms of reduced emissions from less travel.	

Did you encounter any difficulties in this process?
No. Support was given from Scottish Telemedicine Centre, including funding application.	

Have you been able to make any changes as a result of undertaking this activity?
Significant reduction in patient transport costs. Trained other colleagues to perform endoscopy technique.	

What have you learned from undertaking this activity?
Delivery of such service re-design projects depends heavily on good project manager support if the idea is to come to fruition.	

Is there anything else that you would like to/ need to do to follow it up?
I need to re-audit the service to assess its benefit in terms of on-going cost savings, patient satisfaction and patient outcomes.